01
IT Support & Troubleshooting
Direct help for desktops, laptops, servers, printers, applications and the odd problems that do not fit neatly into a single category. Remote and on-site support can include vendor coordination when the real issue crosses systems or suppliers.
Remote support · On-site troubleshooting · Windows & Mac · Vendor coordination
02
Networks & Connectivity
Planning, configuration and troubleshooting for firewalls, managed switches, Wi-Fi, VLANs, remote-access and site-to-site VPNs, routing and multi-location connectivity.
Firewalls · Switching · Wi-Fi · VPN · VLANs · Multi-site networks
03
Servers, Cloud & Identity
Windows Server, Active Directory, Microsoft 365, Google Workspace, Azure and Linux environments—plus the permissions, identities and policies that connect users to the systems they need.
Windows Server · Active Directory · Microsoft 365 · Google Workspace · Azure · Linux
04
Security
Practical controls that reduce risk without turning ordinary work into an obstacle course. That includes MFA, endpoint protection, account security, patching, email security and reviewing systems for avoidable exposure.
MFA · Endpoint protection · Patching · Email security · Security reviews
05
Backup & Disaster Recovery
A backup is only useful if it can be restored. Wright Systems helps design backup strategies, monitor their health, validate restores and create recovery workflows for servers, databases and critical business data.
Backup design · Monitoring · Restore testing · Off-site copies · Recovery planning
06
Projects & Business Systems
Technology projects often sit between operations, IT and outside vendors. Wright Systems helps with SQL Server, migrations, integrations, office technology, vendor-led projects and the systems behind day-to-day business operations.
SQL Server · Migrations · Integrations · Project management · Vendor coordination
Specialized experience
Epicor Eclipse & wholesale distribution
Wright Systems began with Eclipse consulting and years of hands-on wholesale-distribution experience. That remains an important part of the company’s history and a specialized area of expertise, even though today’s work is much broader than ERP consulting alone.
This background brings a useful perspective to IT projects: understanding inventory, purchasing, pricing, accounting, order entry and warehouse operations—not merely the equipment running the software.
- Eclipse consulting and troubleshooting
- Distribution workflow understanding
- SQL and reporting support
- ERP-related project coordination